Enterprise solutions

Overview

Make good use of a company database for research

If your company has a customer database then you’ll want to research those customers regularly to assess customer satisfaction, get opinions on new product development and check on the quality of your company's service. MARSC offers easy connectivity to your database and provides a dedicated environment for selection of sample for market research. MARSC also keeps a history of contact with your customer so you can ensure no individuals are contacted too frequently.

Event Driven research - based on customer interaction events

Want to research on specific events such as opening accounts or fault reporting? MARSC will manage this process and accept event data alongside main customer data. MARSC also ensures a list of relevant people can be used without the danger of those people being used for other research at the same time.

Set up your own panel

Why not set up your own online panel? Many companies are doing just that. If your company web site already has a significant number of visitors, why not encourage some of those people to join a panel and become a low cost source of quick opinions for you. Once you’re set up with software to recruit and manage your panellists, it's quick and easy to set up interviews and get answers to your business issues.

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